Live heat pump performance monitoring for estates teams and local authorities.

Independent Heat Pump Performance Assurance

Public-sector heat pumps are funded on promised performance — but many organisations lack independent evidence that systems are delivering the expected efficiency, comfort, and carbon savings.

This platform provides continuous, independent performance assurance for PSDS-funded heat pump installations, turning raw operational data into defensible, audit-ready evidence..

Expert-Backed Content

Across PSDS projects, building owners commonly face:

  • Heat pumps operating below modelled COP / SPF

  • Comfort complaints despite “working” plant

  • Limited visibility beyond basic BMS trend logs

  • Difficulty proving whether issues relate to design, installation, or operation

  • Exposure during audits, complaints, or funding reviews

Traditional BMS platforms control plant — but they are not designed to prove outcomes..

The Problem

For Estates & Energy Teams

  • Confidence that systems are performing as funded

  • Early identification of underperformance

  • Reduced comfort complaints and reactive call-outs

For Programme & Asset Managers

  • Defensible evidence for audits and governance

  • Clear accountability across design, install, and operation

  • Portfolio-level visibility of risk and performance

For Installers & Consultants

  • Protection during defects and handover

  • Objective evidence of system condition

  • Reduced dispute and finger-pointing.

What This Delivers

An independent monitoring and analytics platform designed specifically for heat-pump-led decarbonisation projects.

The system:

  • Independently calculates real-world heat pump efficiency

  • Tracks availability, downtime, and fault events

  • Links plant performance with internal space temperatures

  • Benchmarks performance across single sites or entire estates

  • Produces clear, audit-ready evidence for PSDS assurance

Vendor-neutral. Installer-neutral. Evidence-led.

The Solution

  • Local authorities

  • Education estates and multi-academy trusts

  • Leisure and cultural facilities

  • NHS and wider public-sector portfolios

  • PSDS Phase 3 and Phase 4 projects.

Who It’s For

Most platforms show data. This platform proves performance.

Your Questions, Answered

  • No. Jupiter Performance connects to existing systems such as Trend, Tridium and meter data. There is no requirement to replace or modify your BMS.

  • No. Jupiter Performance is independent of installers and manufacturers. It is operated by Jupiter Engineering and designed to provide an unbiased view of system performance.

  • Yes. Data is encrypted in transit and stored securely. Access is restricted to authorised users and follows best practice for cloud-hosted building data.

  • A small on-site monitoring device is installed and connected to the existing network and BMS. Installation is typically completed within a few hours with minimal disruption.

  • You can receive automatic alerts for faults, abnormal performance, or downtime. Jupiter Engineering can also support investigation and recommendations if required.

  • Yes. Jupiter Performance provides ongoing evidence of system efficiency, demand, and comfort that can support PSDS reporting and performance assurance.

  • You do. All performance data remains the property of the building owner or operator.

  • Yes. Jupiter Performance can be retrofitted to existing systems as well as included on new projects.