Live heat pump performance monitoring for estates teams and local authorities.

Independent Heat Pump Performance Assurance

Public-sector heat pumps are funded on promised performance — but many organisations lack independent evidence that systems are delivering the expected efficiency, comfort, and carbon savings.

This platform provides continuous, independent performance assurance for PSDS-funded heat pump installations, turning raw operational data into defensible, audit-ready evidence..

Screenshot of a data dashboard from Meltham Moor Primary School showing energy and electrical demand statistics, including heat output, electrical input, and peak demand details.

Expert-Backed Content

Across PSDS projects, building owners commonly face:

  • Heat pumps operating below modelled COP / SPF

  • Comfort complaints despite “working” plant

  • Limited visibility beyond basic BMS trend logs

  • Difficulty proving whether issues relate to design, installation, or operation

  • Exposure during audits, complaints, or funding reviews

Traditional BMS platforms control plant — but they are not designed to prove outcomes..

The Problem

For Estates & Energy Teams

  • Confidence that systems are performing as funded

  • Early identification of underperformance

  • Reduced comfort complaints and reactive call-outs

For Programme & Asset Managers

  • Defensible evidence for audits and governance

  • Clear accountability across design, install, and operation

  • Portfolio-level visibility of risk and performance

For Installers & Consultants

  • Protection during defects and handover

  • Objective evidence of system condition

  • Reduced dispute and finger-pointing.

What This Delivers

Bar graph comparing daily heat delivered and electricity used from Monday to Friday. Blue bars represent heat delivered in kWh, orange bars represent electricity used in kWh. Heat delivered is higher than electricity used each day.
Line graph titled 'Comfort & Demand Alignment' showing weather compensation behavior and space temperature tracking from 6:00 to 16:00. It includes three lines: blue for outdoor air temperature, orange for system flow temperature, and green for space temperature.

An independent monitoring and analytics platform designed specifically for heat-pump-led decarbonisation projects.

The system:

  • Independently calculates real-world heat pump efficiency

  • Tracks availability, downtime, and fault events

  • Links plant performance with internal space temperatures

  • Benchmarks performance across single sites or entire estates

  • Produces clear, audit-ready evidence for PSDS assurance

Vendor-neutral. Installer-neutral. Evidence-led.

The Solution

  • Local authorities

  • Education estates and multi-academy trusts

  • Leisure and cultural facilities

  • NHS and wider public-sector portfolios

  • PSDS Phase 3 and Phase 4 projects.

Who It’s For

Most platforms show data. This platform proves performance.

Table comparing capabilities of BMS, Generic Analytics, OEM Platforms, and Jupiter Performance with check marks, crosses, and warning icons. 
Your Questions, Answered

  • No. Jupiter Performance connects to existing systems such as Trend, Tridium and meter data. There is no requirement to replace or modify your BMS.

  • No. Jupiter Performance is independent of installers and manufacturers. It is operated by Jupiter Engineering and designed to provide an unbiased view of system performance.

  • Yes. Data is encrypted in transit and stored securely. Access is restricted to authorised users and follows best practice for cloud-hosted building data.

  • A small on-site monitoring device is installed and connected to the existing network and BMS. Installation is typically completed within a few hours with minimal disruption.

  • You can receive automatic alerts for faults, abnormal performance, or downtime. Jupiter Engineering can also support investigation and recommendations if required.

  • Yes. Jupiter Performance provides ongoing evidence of system efficiency, demand, and comfort that can support PSDS reporting and performance assurance.

  • You do. All performance data remains the property of the building owner or operator.

  • Yes. Jupiter Performance can be retrofitted to existing systems as well as included on new projects.