Quality policy
How we make sure what we issue is right: reviewing requirements before we accept work, checking deliverables before they leave, and controlling revisions so an issued document can always be traced.
Revision P03 · issued 20 July 2026 · reviewed annually
Policy statement
Jupiter Engineering Ltd is committed to delivering accurate, compliant and practical mechanical, electrical and energy systems design consultancy services that meet client, statutory and contractual requirements.
The Directors are accountable for the effectiveness of the Quality Management System. The QMS is maintained in a lean and proportionate way to suit the size and nature of the business, with emphasis on clear client requirements, competent delivery, design checking, controlled issue, client communication and continual improvement.
On certification. ISO 9001:2015 certification is in progress with BSI. Stage 1 and Stage 2 audits are complete and we are working through the closing actions. We are not yet certified and will not claim to be until we are. This policy and the wider QMS are documented and available for a PQQ pack in the meantime.
Our commitments
- Understand, review and document client requirements before accepting work.
- Plan and deliver work using competent personnel, suitable software, standards and project information.
- Determine internal and external issues relevant to the QMS, including whether climate change is relevant to our services and our clients' requirements.
- Identify and manage risks and opportunities that could affect service quality, including cyber security, regulatory change, supplier availability and market or funding changes.
- Check and approve controlled technical deliverables before formal issue.
- Control document naming, revision, status and issue of reports, drawings, calculations, schedules and specifications.
- Use suppliers and subcontractors who are competent for the work, define selection criteria, and check their outputs where they affect our deliverables.
- Monitor client feedback, complaints, internal audit results, corrective actions, supplier performance and quality objectives.
- Review the QMS at least annually and improve it where issues, risks, opportunities or assessment findings are identified.
What the system covers
The QMS applies to bidding, contract review, project planning, design delivery, design verification, controlled issue, feedback, corrective action and continual improvement.
Clause 8.3 of ISO 9001:2015 applies, because we undertake engineering design activities. No clauses of ISO 9001:2015 are excluded.
Who is responsible
- Directors establish, communicate, maintain and improve the QMS.
- Project leads apply QMS controls to their projects.
- Personnel and subcontractors follow applicable requirements and raise anything that may affect quality.
This policy is reviewed annually, or sooner after any significant change to the business, our services or the QMS.
Controlling project information
- A SharePoint-based project filing structure, controlled document naming, issue registers and formal submission records support document control and traceability.
- Controlled deliverables are issued with document numbers, revisions, status and purpose of issue, with the submission evidence saved.
- Issue registers and submission records are retained so issued information can be traced and referenced later.
If you need this policy, our design checking procedure, external provider register, H&S policy or CSR and social value strategy for a tender or PQQ, email info@jupiter-engineering.com and we will send the pack.